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Purpose of the General Terms and Conditions of Use

Access to the Website and use of the Website content are governed by these general terms and conditions of use (hereinafter the “GTCU”).

The purpose of these GTCU is to establish the terms and conditions for use of the Website and the user’s rights and obligations.

Please read these GTCU carefully before using this Website. By accessing the Website, you agree to comply with these GTCU, which apply to all of the services available on the Website, each time you visit the Website.

Accordingly, you must agree to these GTCU in their entirety, without reservation, before using the Website. If you do not, you shall not use the Website.

PATOU retains the right to update or modify the information and content of the Website, including these GTCU, without notice, at any time. Any change will take effect from the time of publication. Such changes are deemed to be agreed to, without reservation, by any user who accesses the Website after the changes are published online. We advise you to reread the GTCU regularly in order to stay informed of any such changes. Nonetheless, you will be notified of any substantial change.

Access to the Website

Access to the Website is free of charge. Charges for access to and use of the telecommunication network shall remain the responsibility of the user, under the terms and conditions determined by access providers and telecommunications operators.

Intellectual Property

This entire Website is subject to international legislation on copyright, trademarks and intellectual property more generally, in respect of both its form (choice, site map, arrangement of subjects, methods of accessing data, databases or any organization of data, etc.) and each of the components of its content (trademarks, texts, images, videos, etc.). That content, which appears on the pages of this Website, is the exclusive property of PATOU and its contributors, who grant no license or any right other than the right to visit the Website. Reproduction of any content published on the Website is authorized only for informational purposes to the extent that it is intended solely for personal and private use. Any reproduction, extraction or use of content for other purposes is expressly prohibited. In exceptional cases, certain content (texts, images) remains the property of its respective authors but is still subject to the same rules and restrictions as the content referred to above.

The use of all or part of the Website, in particular arising from the download, reproduction, transmission or performance, for purposes other than for personal and private use for a non-commercial purpose is strictly prohibited. Anyone who violates these provisions shall be liable both for copyright infringement (and trademark counterfeiting.

Hypertext links to any of the pages or elements of the Website may be created only with our prior written authorization, which may be revoked at any time. Websites that have a hypertext link to the Website or to any of its elements are not under the control of PATOU and PATOU declines any responsibility (in particular editorial responsibility) arising from the access to, and the content of, such websites.

The Website may feature links to other websites or other Internet sources. Since PATOU cannot control those external websites or sources, PATOU shall not be held liable for having made those websites and external sources available and declines any liability arising from the content, advertisements, products, services or any other information or data that is available on or via those external websites or sources. Additionally, PATOU shall not be held liable for any actual or alleged damage or losses caused by or arising from the use of or reliance on the content, products or services available on those external websites or sources.

Obligations of the User

You agree not to (a) use or permit the misuse of the Website or the use of the Website for unlawful, fraudulent or malicious purposes, in particular, but without limiting the generality of the foregoing: (i) by hacking the Website or introducing malware, including viruses, or harmful data into the Website or any operating system; (ii) by using a web crawler or any other system, device or program (whether automated or otherwise) to extract data or information from PATOU’s Website or servers; (iii) by sending or storing documents containing viruses, worms, Trojan horses or other harmful computer code, files, scripts, agents or programs; (iv) by interfering with or damaging the integrity or performance of the Website and the data it contains; (v) by attempting to obtain unauthorized access to the Website or to its associated systems or networks; or (vi) by attempting to obtain unauthorized access to the accounts or personal information of other users.

PATOU may, at any time and for any reason, implement any measure to terminate, without notice, the use of the Website by any visitor that violates these GTCU, without prejudice to any damages that PATOU retains the right to claim from such a visitor in that regard.

Liability of Patou

PATOU will make its best efforts to ensure that the information published on the Website is accurate and up to date. PATOU reserves the right to correct that information at any time and without notice.

Where permitted by applicable law, we may not be held liable for:

- any vagueness, inaccuracy or omission in connection with the information available on the Website, or

- any damage resulting from an intrusion by a third party leading to the alteration of the information published on the Website or making access impossible.


Availability; Maintenance

PATOU will make its best efforts to maintain the Website at a reasonable level of functioning and availability. PATOU reserves the right to limit access to the Website and use of the Website by the user at any time, without notice, in order to carry out maintenance or make changes. PATOU shall not be liable in the event that access is interrupted as a result of such maintenance or update.

Personal Information

PATOU will protect the personal data of Website visitors and customers. PATOU invites Website customers and visitors to read the Personal Data Protection Policy, which includes provisions for the methods by which their personal data is collected, processed, used, transmitted, retained and protected.


The Website is not designed for children and PATOU does not intentionally collect information on the Website from children. By using this Website, you represent, acknowledge and agree that you are at least the legal age of consent in your country, or if you are less than the legal age of consent in your country but more than 13 (a “Minor”), that you are using the Website with the consent of your parents or legal guardian and that you have received your parents’ or legal guardian’s permission to use the Website and agree to these GTCU. If you are a parent or legal guardian of a Minor, you hereby agree to bind the Minor to these GTCU and to fully indemnify and hold harmless PATOU if the Minor breaches any of these GTCU. If you are not at least 13 years old, you may not use the Website at any time or in any manner or submit any information to PATOU or the Website. If PATOU discovers that a child under 13 has provided with personal information, such information will be deleted from the systems and associated account.

Applicable Law; Language

Subject to any other applicable mandatory laws, these GTCU are governed by and subject to French law. As regards to a dispute arising from the use of the Website and following an unsuccessful claim in writing by a customer, or where no response is received within a reasonable period of one (1) month, you may, if you wish, initiate any alternative dispute resolution procedure, including a mediation procedure, by going to the European Online Dispute Resolution platform at http://ec.europa.eu/odr. It/they will attempt, independently and impartially, to reach a mutually agreed resolution to the dispute. You shall remain free to accept or decline to submit the matter to mediation and, where mediation is used, each party shall remain free to accept or decline the solution proposed by the mediator.

Where parties fail to reach a mutually agreed solution or mediation is not used, all disputes that may arise under the GTCU, to the maximum extent allowed by applicable mandatory laws, shall be referred to the exclusive jurisdiction of the Paris courts.

Reporting Inappropriate Content

You can report any content that you find inappropriate to the following address: information@patou.fr